Privacy Policy

Privacy Policy
This Privacy Policy describes how our application Loopin collects, uses, discloses, and protects the personal information of users who access or interact with our App, which hosts curated and exclusive events. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a transparent and secure manner. By using the App, you agree to the collection and use of information in accordance with this policy.

Introduction to Our Privacy Practices
We designed the App to deliver an exceptional experience to individuals seeking access to exclusive and curated events. To facilitate this experience, we collect certain categories of personal information, including contact details, event participation preferences, and usage data. We understand that your personal information is sensitive, and we have implemented administrative, technical, and physical safeguards to protect it. Throughout this Privacy Policy, we describe the types of data we collect, the purposes for which we use that data, and your rights regarding your personal information.

Information We Collect
Personal and Profile Information
When you register for the App, we request information necessary to create and manage your account. This includes your full name, email address, telephone number, and a password. We may also collect demographic details such as your age range, gender identity, and interests to help us curate event recommendations tailored to your preferences. While providing some of this information is mandatory to enable you to use the App, other fields may be optional, allowing you to enhance your profile and interactions.

Event Participation and Preferences
To offer a personalized event experience, we gather data about your event attendance history, RSVP selections, and expressed preferences for event types or amenities. This data helps us refine future invitations and recommendations, ensuring that the events you receive are aligned with your interests. In some cases, we may ask you to complete brief surveys or feedback forms after events to improve our curation process and overall service quality.

Usage and Analytics Data
As you navigate and use the App, we automatically collect usage data that reflects how you interact with our features and services. This data may include the pages or screens you view, the links you click, the duration of your sessions, and other engagement metrics. We rely on this information to optimize the App’s performance, identify bugs or errors, and understand user behavior for ongoing improvements.

Device and Connection Information
When you access the App, we collect technical details about the device and network you use. This may encompass your device type, operating system version, browser type, IP address, and unique device identifiers. Such information allows us to ensure compatibility across different platforms, diagnose technical issues, and maintain the overall security and integrity of the App.

Location Data
With your consent, the App may collect precise or approximate location information from your device’s GPS or other location-based services to facilitate event recommendations in your vicinity. If you choose not to grant location permissions, certain location-based features, such as venue maps or nearby event suggestions, may be limited or unavailable

Provision of Services
We use the information you provide to create and maintain your account, authenticate your access, and enable you to RSVP or participate in events. Personal and profile data ensure that we can communicate important updates, ticket confirmations, or changes to event details directly to you.

Personalization and Recommendations
Your event participation history, preferences, and feedback inform our recommendation engine, allowing us to suggest relevant and exclusive events that match your interests. By understanding your past engagements, we aim to deliver an increasingly tailored and engaging experience over time.

Communication and Support
We may use your contact details to send you transactional messages related to your account or events, such as confirmation emails, reminders, and support responses. Additionally, with your consent, we may send promotional messages about upcoming events, special offers, or newsletters that we believe may be of interest.

Analytics and Improvement
Usage and analytics data are crucial for analyzing user behavior and App performance. We employ this information to generate aggregate reports, monitor trends, identify areas for enhancement, and debug technical issues. These insights guide our development roadmap to continually enrich the user experience.

Security and Compliance
We process certain information to detect, prevent, and respond to fraudulent or harmful activities, ensuring the App remains secure. We may also use data to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users.

Service Providers and Partners
To provide and improve the App, we may share your information with third-party service providers who perform functions on our behalf, such as hosting, data analysis, email delivery, payment processing, and customer support. These providers are authorized to use your information only as necessary to deliver these services and under confidentiality obligations.

Event Organizers and Hosts
For each event you RSVP to or attend, we may share relevant information—such as your name and contact details—with the event’s organizer or host to facilitate your participation. Any additional sharing with hosts will be disclosed to you during the RSVP process.

Legal Requirements and Protection
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. We may also disclose information in connection with investigations of potential violations of our terms or applicable law.

Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction. We will notify you via prominent notice on the App or by email of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information

Cookies and Tracking Technologies
We and our partners use cookies, web beacons, local storage, and similar technologies to collect information about your interactions with the App and to remember your preferences. Cookies are small text files placed on your device that enable standard features such as session management and personalization. You may configure your browser to refuse cookies, but doing so could limit your ability to use certain features of the App. Our cookie usage falls into categories including essential cookies for functionality, performance cookies to understand usage patterns, and marketing cookies to tailor promotional content.

Retention Periods
We retain your personal information for as long as necessary to provide you the App’s services, comply with our legal obligations, resolve disputes, and enforce our agreements. Event-related data may be preserved for a longer period if required for precise record-keeping or legitimate business purposes.

Security Measures
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training on privacy and data protection best practices. Although we strive to use reasonable security safeguards, no system is completely secure; therefore, we cannot guarantee absolute protection against every potential threat.

Third-Party Services and Links
The App may contain links to third-party websites, apps, or services that are not owned or controlled by us. When you click on a third-party link, you will be directed to that third party’s site or service. We are not responsible for the privacy practices of those external entities, and we encourage you to review their privacy policies before providing any personal information.

International Data Transfers
Because we operate globally, your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. By using the App, you consent to the transfer of your information to countries that may have different or less stringent data protection laws, but we will take steps to ensure that adequate safeguards are in place to secure your information consistent with this Privacy Policy.

Children’s Privacy
Our App is intended for users who are at least eighteen years old. We do not knowingly collect personal information from children under the age of eighteen. If we become aware that a child under that age has provided us with personal information without verifiable parental consent, we will take steps to delete such information promptly. If you believe we may have any information from or about a child under eighteen, please contact us using the information below.

Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the rights to access, correct, update, delete, or restrict processing of your data. You may also have the right to object to certain processing activities and the right to data portability. To exercise these rights, please contact us using the details provided in the “Contact Us” section. We will respond to your request in accordance with applicable law and may need to verify your identity before fulfilling your request.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by posting a notice within the App or by sending an email to the primary email address you have provided. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
business@loopinsocial.in